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I did a full windows 10 clean install after putting in a Samsung EVO 960 1Tb SSD, and now i'm getting the odds and ends to work again very very grateful! Flip the laptop again, whilst making sure you have the cable as you want it.ġ1. Make sure the wide cable is how you've put it (not touching metal) and is staying that way after the close.ĩ. After you've folded the wide cable without it touching any metal, put the keyboard part back onto the other one. (You might want to straighten the folded area, which was touching the metal.
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Be careful with the folding, it's delicate. This is the main step: Make sure you fold the most wide cable, so it doesn't touch any metal. (If you're having trouble later on, you could unclip some but make sure you're very careful, because each has a clip, you need to click.)ħ. Don't unclip any cables, you won't need it. It's easy but make sure you have everything unscrewed. This steps requires patience: Split the keyboard part from the rest of the laptop but know that there are going to be cables connected underneath. If so, carefully remove it and unscrew them as well.Ħ. There might be a couple screws under the battery. This causes data loss and the keys permanently stay unusable or at least barely usable.ĥ. I had a similar issue: the buttons "4, 5, r, t, f, g, v and b" refused to be used on an ASUS F550J laptop.ĬAUTION: In order to not break your computer, ask a friend who has skills in the hardware area or ask for technical support.ĮXPLANATION to the fix: The main problem is that the cable, which transfers data from keys to the processor, is touching a hot steel/iron/etc. If there are people who are still experiencing the issue, here's my fix. I'll let you know the result of error fixing (positive or negative) here.
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This was one of first thing which i have checked.
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otherwise i need to delete this process from task manager and then run it (as you described) Go to C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey (or wherever you have your program files)įirstly I will need to check if hcontrol.exe is runnig (in task manager). Incase you are still looking for a solution - do this below. I have called to the ASUS Support and they suggested to visit their Service Center what i'm planning to do tomorrow. Regardless.here are two things you can try, both of which have worked for various people under differing circumstances with similar ASUS models:ġ) If you have been FULLY SHUTTING DOWN the machine and then y SIMPLY RESTARTING the machine to see if it solves the issueĢ) Go to the ASUS Support site for your country of origin and enter the product Model and Model Number ->ĭownload the ATK package.save to Desktop ->ĭouble click downloaded ATK package on Desktop ->īoth these cases I tried.
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